Customer Service/Post Sales Support Programs

With over 30 years of Customer Service Experience, our Customer Service philosophy is simple: “Keep Improving Customer Satisfaction”. Be it one single representative or 50 reps, our mantra is to consistently ‘exceed the needs of the customer’. We are keenly focused on quick response & resolution to keep your customers happy.

Randevoo can assist clients in designing a ‘customized’ Customer Service program including scripting and other key logistics.

'Ease of Entry' and 'Flexibility' are key differentiators for Randevoo’s customer care programs. You may begin any of your campaigns with only 1 rep without sacrificing quality or cost effectiveness! You may start small and scale up at your own pace with Randevoo!

Randevoo can also adapt to or integrate with your technology when required. Randevoo can provide standard or custom reporting. Additional services that can also be supported include: Instant messenger chat, email or web mail support.

Return on your investment as well as ‘quality’ are the key elements of our inbound or outbound campaigns and our prices are HIGHLY competitive, vs on-shore or off-shore, to bring you MAXIMUM RETURN ON INVESTMENT.

Randevoo will add value by improving your Customer Service while reducing your Operating Costs as well as the inherent headaches of running a call center.